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Let's Be Clear

About the Course

“Seek to understand before being understood” is what this 90-minute workshop is all about!  If you want people to hear you, then you first have to show them that you are fully engaged in what they have to say. 


In this 90-minute workshop, you’ll:

  • Practice a listening exercise which has you listening for facts, feelings and values, then

  • Practice a feedback method which further assesses, challenges, and supports in a clear and concise manner your recipient’s impact on… and sets clear performance expectations.

Your Instructor

Dorene Burkhalter

Dorene is a highly regarded workplace consultant, educator, and leadership coach. Her
occupational and consulting experiences in a variety of industries, such as education, government,
healthcare, finance/insurance, manufacturing, retail, and social services enable her to facilitate the
advancement of individual and organizational capabilities for very diverse clients. She has been
successful in working with employees at all levels of the organization to develop the skills and
structures necessary to move organizations forward.
Dorene has facilitated initiatives designed to improve organizational culture and employer of choice
standing. Consulting examples include process-improvement or employee-engagement analysis,
change management strategies, competency-based performance management systems,
leadership development, career, succession, and strategic planning processes, and corporate
She has assisted organizations with attracting, selecting, on-boarding, and retaining high-potential
candidates. She’s lead processes for improving organizational notoriety, creating a candidate-tojob-match hiring process, identifying key performance competencies, designing behaviorally-based
panel interviews, choosing applicant assessments, and training managers on selection and
leadership techniques.

Certified as an executive coach, she has coached leaders at all levels of the organization. Ms.
Burkhalter received her B.S. in Secondary Education and her M.S. in Industrial and Organizational
Psychology from Illinois State University. Dorene has specialized over the past twenty years in
employer of choice consulting throughout North and South America. She has the following
licensures and certifications: ADKAR Change Management, College of Executive Coaching,
American Psychological Association, Baron EQ-i, CCL assessments, DDI: Taking Action, DISC, Profiles International Partner.

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